PRIVACY POLICY

Last Updated: September 14, 2026

SD Luxury Car Detailing (“SD Luxury Car Detailing,” “we,” “us,” or “our”) operates the SD Luxury Car Detailing website and provides mobile auto detailing, paint-protection, ceramic-coating, and related services (collectively, the “Services”).

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, request an estimate, contact us, book an appointment, purchase Services, interact with our advertisements, subscribe to marketing communications, or otherwise communicate with us.

By using our website or Services, you agree to this Privacy Policy. Terms not defined in this Privacy Policy have the meanings given to them in our Terms & Conditions, available at sdluxurycardetailing.com.

Information We Collect

We may collect personal information directly from you, automatically through our website and advertising technologies, from service providers, and from third-party platforms when you interact with our business.

The categories of personal information we may collect include:

• Identifiers, such as your name, email address, telephone number, IP address, online identifiers, and account or customer identifiers

• Contact information, such as your home address, service location, email address, phone number, and preferred contact method

• Vehicle and service information, including vehicle make, model, year, condition, license plate if voluntarily provided, service history, appointment details, requested services, and notes about your vehicle

• Commercial information, including estimates, deposits, invoices, payment status, transaction history, purchased services, service preferences, and communications regarding our Services

• Internet or electronic activity information, including website pages viewed, forms submitted, clicks, website interactions, browser type, device type, operating system, referring website, approximate location derived from IP address, and interaction with our digital advertisements

• Marketing and communication information, including email subscriptions, text-message preferences, advertising audience information, lead-form submissions, and messages sent through email, text, phone, social media, or website forms

• Visual information, including photographs and videos of vehicles taken before, during, or after Services, as permitted by our Terms & Conditions or your instructions

• Payment-related information necessary to process deposits, invoices, refunds, and payments through our third-party payment processor

• Information you choose to provide to us through reviews, surveys, social media, estimate forms, appointment forms, or other communications

We do not intentionally collect more information than is reasonably necessary to operate our business, provide Services, communicate with clients, market our business, and comply with legal obligations.

How We Collect Information

We may collect personal information in the following ways:

• Directly from you when you call, text, email, submit a website form, request an estimate, schedule an appointment, purchase Services, sign up for marketing, or communicate with us.

• Automatically when you use our website through cookies, pixels, tags, web beacons, and similar technologies.

• From advertising and social-media platforms, including Google, Facebook, Instagram, TikTok, and related advertising services, when you interact with our ads, submit a lead form, visit our website after clicking an ad, or interact with our social-media pages.

• From service providers that help us operate our business, including Square, website-hosting providers, booking providers, email platforms, text-message providers, analytics providers, and customer-relationship-management systems.

• From publicly available sources or third parties when reasonably necessary to confirm appointment details, respond to a request, prevent fraud, or provide Services.

Cookies, Pixels, and Advertising

We use cookies, pixels, tags, web beacons, and similar technologies to operate our website, understand visitor activity, measure advertising performance, improve our marketing, and show more relevant advertising.

These technologies may collect information such as your IP address, browser and device information, pages viewed, website actions, time spent on pages, referring source, online identifiers, approximate location, and interactions with our advertisements.

We may use:

• Google Ads and Google advertising technologies to measure ad performance, understand website visits after ad clicks, create remarketing audiences, and show relevant ads.

• Meta advertising technologies, including Facebook and Instagram tools and pixels, to measure ad performance, create advertising audiences, show relevant ads, and remarket to people who have visited our website or interacted with our business.

• TikTok advertising technologies, if used, to measure advertising performance, create audiences, and show relevant advertising.

• Customer-list or audience-matching tools that may use limited customer information, such as an email address or phone number, in hashed or similar protected form to create or exclude advertising audiences where permitted by applicable law and platform policies.

• Analytics tools to understand how visitors use our website and improve website performance, user experience, advertising, and business operations.

You can manage cookies through your browser settings. You may also use our Your Privacy Choices or Do Not Sell or Share My Personal Information link, where available, to opt out of certain targeted-advertising and data-sharing activities.

Disabling cookies may limit certain features of our website. Opting out of targeted advertising does not necessarily mean you will stop seeing advertisements; it means advertisements may be less tailored to your interests.

How We Use Information

We may use personal information for the following business and commercial purposes:

• To respond to inquiries, estimate requests, and service questions

• To schedule, confirm, reschedule, and complete appointments

• To provide mobile detailing, ceramic-coating, paint-protection, and related Services

• To evaluate vehicle condition and provide estimates, recommendations, service documentation, and follow-up

• To process deposits, payments, invoices, refunds, and other transactions through Square or another authorized payment provider

• To send appointment reminders, service updates, invoices, receipts, payment reminders, and customer-support communications

• To send promotional emails, text messages, special offers, review requests, service reminders, and marketing communications when permitted by law

• To personalize, measure, improve, and manage our advertising and marketing campaigns

• To create customer lists, remarketing audiences, lookalike audiences, suppression lists, and advertising audiences where permitted by applicable law

• To maintain customer records, service records, business records, and tax records

• To improve our website, Services, client experience, business operations, security, and advertising effectiveness

• To document vehicle condition and completed work through photographs or video

• To protect against fraud, unauthorized activity, damage, or misuse of our website or Services

• To enforce our Terms & Conditions, resolve disputes, protect our legal rights, and comply with applicable laws and legal processes

Text Messages and Email Marketing

If you provide your phone number, you may receive text messages from SD Luxury Car Detailing related to your estimate, appointment, service, payment, review request, customer support, and—if you consent or where otherwise permitted—promotional offers and marketing.

Message and data rates may apply depending on your wireless plan. Message frequency may vary.

You may opt out of marketing text messages at any time by replying STOP. For help, reply HELP or contact us at [insert your business email address or business phone number].

Opting out of marketing texts does not prevent us from sending non-promotional communications that are necessary for an active or requested appointment, payment, receipt, safety issue, service update, or other transaction-related purpose, where permitted by law.

You may opt out of promotional emails by clicking the unsubscribe link included in the email or by contacting us directly. Even if you opt out of marketing emails, we may still send transactional or service-related messages, such as appointment confirmations, invoices, receipts, and customer-service responses.

How We Share Information

We may disclose personal information to service providers and third parties as reasonably necessary to operate our business, provide Services, market our business, comply with legal obligations, and protect our rights.

We may share personal information with:

• Square and other payment processors to process deposits, invoices, payments, refunds, and related transactions

• Website-hosting, booking, customer-relationship-management, email, text-message, customer-support, and communication providers

• Google, Meta, TikTok, and other advertising, analytics, audience-measurement, social-media, and marketing providers

• Service providers that help us manage advertising, customer lists, customer communications, reviews, analytics, website functions, security, bookkeeping, or business operations

• Professional advisors, including accountants, attorneys, insurance providers, collection agencies, and financial institutions, when reasonably necessary

• Government agencies, law enforcement, courts, regulators, or other parties when required by law, subpoena, court order, or legal process

• Other parties when necessary to prevent fraud, protect safety, enforce our agreements, respond to claims, protect our property, or defend our legal rights

• A successor or potential successor organization in connection with a merger, acquisition, financing, sale, transfer, or reorganization of all or part of our business

We do not sell personal information for money. However, our use of pixels, advertising technologies, customer-list matching, audience-building tools, and cross-platform advertising may be considered “sharing” personal information for cross-context behavioral advertising under certain privacy laws.

Where required by applicable law, you may opt out of this sharing by using our Your Privacy Choices or Do Not Sell or Share My Personal Information link, by enabling a recognized browser-based opt-out preference signal where supported, or by contacting us using the information in the Contact Us section below.

Square and Payment Processing

We use Square and may use other authorized third-party payment providers to process payments, deposits, invoices, refunds, and related transactions.

Payment information is processed according to Square’s or the applicable payment provider’s privacy policy and security practices. SD Luxury Car Detailing does not intentionally store complete payment-card numbers, CVV codes, or full bank-account credentials on its own systems unless specifically required and authorized through a secure payment system.

Square states that it processes information to provide payment and transaction services, and its privacy practices are governed by Square’s own privacy notices.squareup+1

Photos and Videos of Vehicles

We may take photographs or videos of vehicles before, during, and after service to document vehicle condition, support quality control, maintain service records, resolve disputes, provide training, create estimates, and market our Services.

Subject to our Terms & Conditions and your stated preferences, we may use vehicle photos and videos on our website, Google Business Profile, Instagram, Facebook, TikTok, and other marketing materials.

We will not intentionally publish your name, home address, or full license plate without your prior permission. If you do not want photos or videos of your vehicle used for marketing, advertising, or social media, notify us in writing before service begins.

Your request will not prevent us from retaining reasonable photographs or videos for internal documentation, quality control, insurance, recordkeeping, legal compliance, or dispute resolution.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing Services, maintaining appointment and transaction records, meeting tax and accounting requirements, handling disputes, enforcing our agreements, supporting marketing preferences, protecting our business, and complying with applicable legal obligations.

Retention periods vary based on the type of information, why it was collected, our operational needs, and applicable legal requirements.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, misuse, alteration, or loss.

No internet transmission or electronic-storage system is completely secure. Although we take reasonable steps to protect information, we cannot guarantee absolute security.

Third-Party Websites and Platforms

Our website, advertisements, emails, and social-media pages may contain links to third-party websites or services, including Square, Google, Facebook, Instagram, TikTok, review platforms, scheduling platforms, and other service providers.

We are not responsible for the privacy practices, security, content, or policies of third-party websites and services. Please review the privacy policy of any third-party service you visit or use.

Children’s Privacy

Our website and Services are not directed to children under 18 years of age. We do not knowingly collect personal information from children under 18.

If you are a parent or guardian and believe a child has provided personal information to us, contact us at [insert your business email address]. If we determine that we collected personal information from a child without appropriate authorization, we will take reasonable steps to delete it.

California Privacy Rights

California residents may have privacy rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, depending on whether the law applies to our business and the information at issue.

Subject to applicable exceptions, California residents may have the right to request:

• The categories and specific pieces of personal information we collected about them

• The categories of sources from which we collected personal information

• The purposes for collecting, using, disclosing, selling, or sharing personal information

• The categories of third parties to whom we disclosed personal information

• Deletion of certain personal information

• Correction of inaccurate personal information

• Information about our sale or sharing of personal information

• Opt-out of the sale or sharing of personal information for cross-context behavioral advertising

• Non-discrimination for exercising applicable privacy rights

To submit a privacy request, email sdluxurycardetailing@gmail.com with the subject line California Privacy Request, or send us a text at 6195542679.

To opt out of the sale or sharing of personal information, use the Your Privacy Choices or Do Not Sell or Share My Personal Information link on our website. You may also contact us at sdluxurycardetailing@gmail.com.

We may need to verify your identity before completing a request. Verification may require information such as your name, email address, telephone number, service address, appointment information, or other reasonable information necessary to confirm the request.

If you submit a privacy request through an authorized agent, we may require proof that the agent is authorized to act on your behalf and may ask you to verify your identity directly.

We do not knowingly sell or share personal information of consumers under 16 years of age.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make changes, we will update the “Last Updated” date at the top of this page.

The updated Privacy Policy becomes effective when posted on our website. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy, your personal information, marketing communications, or privacy rights, please contact us:

SD Luxury Car Detailing
Tony
Email: sdluxurycardetailing@gmail.com
Phone: 6195542679
Website: sdluxurycardetailing.com